Privacy Policy

This Privacy Policy explains how Odisha Housing ("we", "us", or "our") collects, uses, shares, and protects information when you use our website and related services (the "Platform"). By using the Platform, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

• Information you provide — such as your name, phone number, email address, and message content when you post a property, contact a developer, subscribe to our newsletter, or message our AI assistant.
• Search & usage data — such as localities, budgets, and property types you search for, pages you visit, and features you use, collected to improve relevance of listings and recommendations.
• Location data — if you allow it, we may use your approximate location (such as through your browser) to show nearby localities, air quality, and market insights.
• Device & technical data — such as IP address, browser type, and device identifiers, collected automatically for security and analytics purposes.
• Cookies & similar technologies — as described in Section 4 below.

2. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Platform;
• Connect you with developers, sellers, or partners when you enquire about or post a property;
• Personalize search results, recommendations, and market insights;
• Power the AI chat assistant and respond to your questions;
• Send you newsletters or updates you have opted into;
• Detect, prevent, and address fraud, abuse, security, or technical issues; and
• Comply with applicable legal obligations.

3. How We Share Information

We do not sell your personal information. We may share information:

• With developers, property owners, or verified partners, when you submit an enquiry about a specific listing or post a property, so they can respond to you directly;
• With service providers who help us operate the Platform (such as hosting, analytics, and communication tools), under confidentiality obligations;
• If required by law, regulation, legal process, or governmental request; or
• In connection with a merger, acquisition, or sale of assets, subject to this Policy continuing to apply to your information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in where applicable, understand how the Platform is used, and improve performance. You can control cookies through your browser settings; disabling cookies may affect some features of the Platform.

5. Data Security

We use reasonable technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide the Platform, fulfil the purposes described in this Policy, and comply with our legal obligations. We may retain and use information as needed to resolve disputes and enforce our agreements.

7. Your Rights & Choices

You may, at any time:

• Request access to or a copy of the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal or legitimate business requirements;
• Unsubscribe from marketing communications using the link in any newsletter email; and
• Withdraw consent for location access at any time through your browser or device settings.

To exercise any of these rights, please contact us using the details in Section 10 below.

8. Children's Privacy

The Platform is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will update the "Last updated" date above when we do, and encourage you to review this Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please reach out via our Contact page or write to us at privacy@odishahousing.com.